(And Why Candidate Experience Might Be Damaging Your Reputation)

When you’re under pressure to fill roles, it’s easy to believe that more is better. More agencies, more CVs, more activity. But if your inbox is full and you’re still not hiring, the issue isn’t how many people you’re speaking to. It’s how you’re doing it.

More CVs Don’t Equal Better Results

We hear it all the time.
“I briefed three agencies and got nothing back.”
Or worse.
“I got thirty CVs, but none of them were right.”

What you’ve actually got is more admin, more noise, and more frustration on all sides.

Here’s What Usually Happens

• You brief multiple agencies.
• They all scramble to send over the same handful of candidates
• You get duplicate CVs, sometimes with no consent.
• The candidates are barely briefed, if at all.
• And no one has taken the time to understand what you actually need.

Meanwhile, the process starts to show cracks.

Candidates Notice More Than You Think

In Occupational Health, people talk.
They talk to colleagues, to old managers, to people they trained with. Word travels fast.

So when candidates get pitched the same job by three different recruiters, or when updates stop and interviews get delayed, they remember. And they pass it on.

Even if your clinical reputation is strong, a messy hiring process can quietly start to damage it.

Reputation Doesn’t Just Sit With the Service. It Starts With Recruitment.

A candidate’s first experience of your organisation is often through a recruiter.
If that recruiter is vague, inconsistent or slow to respond, that reflects on you – even if you’re not the one sending the messages.

Great recruitment protects your brand. Poor recruitment chips away at it, one bad experience at a time.

What a Better Experience Looks Like

• One point of contact who understands your service
  
• A well-written, honest brief that reflects the role accurately
  
• Regular updates and realistic timelines
  
• No ghosting, no duplication, no crossed wires
  

This isn’t about being soft. It’s about getting results. Because good candidates have options. And if your hiring process feels careless, they’ll quietly opt out.

The Fix? Strip Out the Noise

You don’t need more CVs. You need fewer, better ones.

You need a recruiter who understands the sector, shapes the right brief, and runs the process properly from start to finish.

That’s where we come in.

If the Right People Keep Saying No, It Might Be the Process Talking

The best candidates won’t chase you. If your recruitment process is confusing, slow or cluttered, they’ll move on.
You don’t need more movement. You need more clarity.

Let’s fix that.

Need expert recruitment support in Occupational Health or Corporate Healthcare?

At Recruiting Heads, we don’t do generic. We help healthcare leaders fill senior roles in Occupational Health, Wellbeing and H&S, quickly, quietly and properly.

No waffle. No juniors. Just two seasoned recruiters who know the sector inside out.